To develop our quality system, which we have established in accordance with the quality management conditions, with continuous improvements.
To be a quality, efficient, reliable and sustainable model in the engineering services we operate in structural design.
To raise awareness of all our employees about the effectiveness of the management system and the importance of meeting customer and other requirements, and to communicate.
To meet the expectations of our customers in a qualified, effective and efficient manner with qualified personnel, applying the latest scientific and technological developments, and a good professional and technical practice.
To serve with an understanding targeting customer satisfaction.
To perform the services we provide to our customers in accordance with the Management System requirements we have established within the scope of the TS EN ISO 9001:2015 General Requirements Standard for Competence.
To comply with TS EN ISO 9001:2015 Quality Management System Standard requirements, customer requirements, regulatory authorities' requirements and other accreditation requirements.
To serve our customers with a good professional and technical practice by organizing performance controls and quality control studies using nationally and internationally accepted standard analysis methods.
Based on the fact that quality service can be achieved with qualified personnel; To increase the education level of the personnel to the highest levels with the training programs we will implement.
To correctly evaluate the risks and opportunities that may arise within the scope of analysis activities and to carry out necessary improvement studies.
To ensure that all our personnel learn the Management System documentation and implement the policies and procedures in their work.
To serve within the principles of impartiality, confidentiality, equality, honesty and independence.
To keep the information and proprietary rights of our customers with the principle of confidentiality and to provide accurate and reliable results as soon as possible.
Collaborating with customers; to take into account the demands, suggestions and complaints, to keep customer satisfaction and the quality of the service we offer at the highest level.
To keep all our employees away from all kinds of commercial, financial and other pressures that may adversely affect the quality of the service we provide, and to ensure that laboratory activities are carried out impartially.
To continuously improve our Management System with the work we will do and to increase its effectiveness.
To prioritize human and moral values in communications with customers during the services provided and to ensure that this policy is adopted by the personnel.